Ability Connect Disability Services is built on the idea that support should feel like a genuine connection, not just a scheduled service.
At Ability Connect, we believe quality support starts with genuine relationships. We take the time to understand each participant’s goals, preferences, and individual journey so we can provide support that is meaningful, respectful, and tailored to their needs.
Our team is committed to helping people build confidence, strengthen community connections, and live more independently while maintaining choice and control over their lives. We deliver support with compassion, professionalism, and a strong focus on creating positive outcomes for every participant and their families.
Our vision is to create a connected, inclusive, and empowered community where every person living with disability is valued, respected, and supported with compassion to exercise choice, build independence, and live a fulfilling and meaningful life.
Our mission is to empower every person we support to achieve their goals and live fulfilling, independent lives through compassionate, person-centred support that promotes choice, dignity, inclusion, and meaningful community participation.
Our values are not just words on a page. They shape how we listen, communicate, show up and support each participant. From building genuine connections to encouraging independence and community involvement, Ability Connect Disability Services focuses on creating support that feels respectful, reliable and centred around what matters to you.
The right support can make everyday decisions, routines and responsibilities feel less overwhelming. Ability Connect Disability Services provides calm, practical assistance that helps participants move through daily life with more confidence, more choice and less pressure.
Behind every good support experience is a team that cares about getting the little things right. Our team brings a calm, respectful and reliable approach to every interaction, helping participants feel comfortable, listened to and supported by people they can trust.
Pedia is a dedicated disability support professional who brings a genuine sense of purpose and warmth to her work. She entered the disability sector at 19 and, over the past five years, has grown into a confident and capable support worker with hands-on experience across a broad range of support needs.
She is naturally people-focused and takes pride in building real, trusting relationships with the individuals she supports. For her, good support is not just about completing daily tasks—it’s about helping people feel understood, respected, and capable of making their own choices in life.
Pedia has supported participants with personal care, community participation, emotional support, mobility assistance, behaviour support, medication prompting, meal preparation, and complex care needs. She enjoys being part of each person’s progress, whether that’s building independence at home, gaining confidence in the community, or working toward personal goals.
She is calm, reliable, and easy to approach, with a flexible attitude that allows her to adapt to different situations and environments. She works well both independently and as part of a team, and values clear communication with families and support networks to ensure consistent, high-quality care.
Above all, she is committed to supporting people in a way that feels respectful, empowering, and genuinely human—helping participants live life in a way that reflects who they are and what matters most to them.
Pauline is a Registered Nurse with more than 20 years of experience across emergency, medical, surgical, subacute, and community health settings. Over the course of her career, she has worked alongside people from all walks of life, supporting them through illness, recovery, and ongoing health management with care and professionalism.
She is a calm and grounded clinician who brings a practical, hands-on approach to nursing. Her focus is always on understanding what is happening for the person in front of her, picking up on subtle changes in condition, and acting early to prevent deterioration and support recovery.
Pauline believes that good care starts with listening. She makes a point of getting to know each person she supports—their health concerns, their goals, and what “feeling well” means to them personally. This allows her to deliver care that is not only clinically appropriate, but also respectful and aligned with the individual’s lifestyle and preferences.
She is a natural communicator and advocate, often helping to bridge understanding between participants, families, and healthcare teams. She values teamwork and believes the best outcomes happen when everyone is informed, involved, and working towards the same goal.
Colleagues describe her as steady under pressure, attentive to detail, and deeply committed to providing safe, high-quality care. She continues to maintain her registration with the Australian Health Practitioner Regulation Agency (AHPRA) and stays up to date with ongoing professional development to ensure her practice reflects current best standards.
Stewart is a highly experienced disability and healthcare professional with a background that combines clinical nursing and hands-on disability support work. He began his career in the sector in 2009 as a Disability Support Worker, where he developed a strong interest in supporting people to live more independently and achieve their personal goals in a safe and meaningful way.
He holds qualifications in Information and Communication Technology from New Zealand and Nursing from La Trobe University. This combination of study and experience gives him a well-rounded understanding of both clinical care and practical day-to-day support needs.
Over the years, he has worked in both community settings and Supported Independent Living (SIL), supporting participants with a wide range of needs. His experience includes personal care, medication support, seizure management, PEG feeding, catheter and stoma care, bowel care, mobility assistance, infection control, and supporting people with swallowing and aspiration risks.
He is confident working within Individual Support Plans and Behaviour Support Plans and has developed strong skills in responding calmly to challenging situations, while always prioritising the safety, dignity, and wellbeing of the person he is supporting.
Colleagues and families value his calm nature, reliability, and respectful approach. He takes pride in building strong, trusting relationships with participants and working closely with families and allied health professionals to ensure care is consistent, safe, and focused on each person’s individual goals and preferences.
